Privacy Policy

We collect information you provide directly, information generated when you interact with our website, and limited technical data needed to operate and secure the service.

• Contact and lead information. When you fill out a form, book a call, or message us, we collect your name, email, phone number, company name, and any details you share about your business or project.
• AI chat conversations. Conversations with our website AI assistant are stored so we can respond to leads, follow up, and improve the assistant.
• Lead and call data. For customers using our follow-up services, we may process missed-call details, SMS replies, voicemail transcripts, and related communication metadata.
• Technical data. We collect standard logs, device type, browser, IP address, and pages visited. This helps us diagnose issues, prevent abuse, and understand how visitors use the site.
• Cookies and similar technologies. We use cookies for site functionality, analytics, and preference storage. You can manage cookies through your browser settings.

We use the information we collect to:

• Respond to inquiries and provide our website and AI services
• Schedule and prepare for strategy calls and onboarding
• Follow up with leads generated through our tools
• Improve the website, chat assistant, and service delivery
• Send service-related emails and optional marketing communications
• Prevent fraud, abuse, and security issues

We do not sell your personal information. We do not use lead data to train or improve third-party AI models without permission.

We share information only with service providers needed to operate the business, and when required by law.

• Hosting and database. Our website and data are hosted on Lovable Cloud infrastructure, backed by Supabase.
• Scheduling. Strategy calls booked through our site are handled by Calendly.
• Email delivery. Transactional emails are sent through our email delivery infrastructure.
• Legal requirements. We may disclose information if required by law, court order, or to protect our rights, users, or the public.

We keep personal information for as long as needed to provide the service, support customers, comply with legal obligations, and resolve disputes. Contact form submissions and chat logs are retained for customer follow-up and service improvement. You can request deletion of your personal data at any time by contacting us at hello@anchorly.co.

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, or to ask questions about how we handle your data, email us at hello@anchorly.co.

You can unsubscribe from marketing emails using the link at the bottom of any email. Service-related messages, such as account updates or billing notices, cannot be opted out of.

We use industry-standard measures to protect data, including encryption in transit, access controls, secure hosting, and row-level security on our database. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.

Our website may link to third-party sites, such as Calendly scheduling pages. This privacy policy does not apply to those sites, and we encourage you to review their privacy policies before submitting information.

We may update this policy from time to time. The effective date at the top of the page will reflect the latest version. Continued use of the site after changes means you accept the updated policy.

If you have questions about this Privacy Policy or how we handle your data, contact us:

• Email: hello@anchorly.co
• Website: https://getanchorlyai.com